Coinbase
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Coinbase Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coinbase has 2.0 star rating based on 503 customer reviews. Consumers are mostly dissatisfied.
22% of users would likely recommend Coinbase to a friend or colleague.
- Rating Distribution
Pros: I just need them to return my money, Non no help, Take your money easily.
Cons: I want to speak to someone, Want to speak to someone, No one to speak to via phone.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coinbase has 2.0 star rating based on 503 customer reviews. Consumers are mostly dissatisfied.
22% of users would likely recommend Coinbase to a friend or colleague.
- Rating Distribution
Pros: I just need them to return my money, Non no help, Take your money easily.
Cons: I want to speak to someone, Want to speak to someone, No one to speak to via phone.60% of users think that Coinbase should improve its Customer Service.
45% of users say that they won't use Coinbase in the future for similar services or products.Recent recommendations regarding this business are as follows: "warning, warning, warning. , never open an account on this platform", "Always has 2 wallets", "Use another service", "Don’t use Coinbase", "DONT USE THEM".
Most users ask Coinbase for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Coinbase Reviews
"Customer service experience with Coinbase"
I toId them that i can't send my money back to my bank account I cannot withdraw my money to my bank account I hope you can help me with that problem You can...
"Need to query my complaints about losing my account"
My account got hacked and my issue is still not resolved, the last time I called to speak to a manager, the person on the phone told me I would get a call...
Queens, New York
Need to query my complaints about losing my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Simple transactions don’t work
Preferred solution: Full refund
User's recommendation: STICK WITH CASHAPP. LESS COMPLICATED
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No reviews
- Good security
- Quick transaction the money
- Large transactions fees
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Coinbase is trustworthy company
User's recommendation: Best wallet for crypto
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unlock my fund
- Help me have my money
Preferred solution: 11500 usd
User's recommendation: Strongly recommended
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Updating telephone number
- 000
Preferred solution: All my information updated on the profile so I can get into my Coinbase profile. I want to Update the mailing address in the email address and telephone number as well
User's recommendation: That you guys need to help us with stuff a little bit more better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't send my money back to my bank account
Preferred solution: My money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't send my money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't get access to my coinbase account
User's recommendation: I would like to get access to my coinbase account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Are my coins in a wallet
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Close account
Preferred solution: Close my account ,been trying to get in for a month I had it locked now they won't let me back tried everything 10 times for a month drivers license photos videos done everything they have asked
User's recommendation: Absolutely not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Locked out of account.
- Customer support
Preferred solution: Access to my account
User's recommendation: I find contact Coinbase, unpleasant. One hour to return phone call. Still waiting.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Endicott, New York
Is someone using my gmail please check it out
User's recommendation: I don't have anything to say I haven't got into coinbase yet
Beaverton, Oregon
My balance us showing as zero and no way to reach a live person. The customer service phone numbers showing online are disconnected
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I have some pounds in my coinbest account and I want to get them back please help me
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
User's recommendation: I can't take screenshots from Mobile Apps Bank
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Blocked acct
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Wait until you need customer service!!
You were just very lucky that your computer hasn’t been hacked. They seem to be focusing on seniors these days…,.