Coinbase
Reviews and Complaints
My balance of $325 is gone out my account
My crypto currency deleted at out my $325 my account last week it was liquidated and I don't know how please help me get my money back
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Glasgow, Nova ScotiaRefund
Support told me I canceled my subscription and I did not. They did it for me with out asking then go OOPS since you canceled your not eligible.
NO. I have a screenshot showing the 299.99 was a completed transaction
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Verified ReviewerCan't sign-in, used pissedconsumer to get a phone number only to have it say go online, can't talk with anyone on phone.
I'm 84 yrs old I changed my cell phone (new number) I went to sign in, followed all the instructions, upload a pic of dl, record a video, blablabla, only for it to say "Verification Failed
Something went wrong. Please try uploading your photo ID again." but when I click it just says: Verification Failed Verification Failed
Something went wrong.
Please try uploading your photo ID again.Verification Failed
Something went wrong. Please try uploading your photo ID again.Verification Failed
Something went wrong.
Please try uploading your photo ID again.Verification Failed
GET IT? Because I don't!
Preferred solution: Deliver product or service ordered
User's recommendation: The stock
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Verified Reviewer | Athol, MassachusettsI need to talk to a real person not have to read a bunch of *** and still not get a resolution
I called Coinbase and got an automated system which said press 3 to talk to a Customer service representative and then it it told me to go to the app and read for a resolution which is stupid
User's recommendation: Don't use coin base if your planning on trading immediately
Seems I just want my money in coin base I never can login
I cant verify me with the system you have tried for years now so can I just get my money please thanks
User's recommendation: Don’t use Coinbase too hard
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Verified Reviewer | Sarasota, FloridaNo response
I've been having this issue for awhile and it's the same scenario over and over again and no response just trying to log into my account
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Verified ReviewerI wanted to talk to a real person NOT a automated service
I am requesting that my funds in crypto be released from your security measures so I can transfer funds and get returns with interest with my new online job
- Easy to use
Preferred solution: Release security measures so I can and transfer funds to address and receive it back with interest for my ONLINE JOB !!!
Can't get any pending amounts I have two accounts and need one deleted
I I sent almost 5 bitcoins so close to 500,000.00 dollers and its not showing from a recovery of my funds account company. I want to know where it went
Seems I just want my money in coin base I never can login
Just seems impossible to use account you cant talk to a supervisor or login to the account and they say only way to get money back is to do that and I cant
User's recommendation: Don’t use will lose time and money
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Verified Reviewer | Chicago, IllinoisWent bad
There is none, because I ever was able to talk to anyone because they have you wrapped in circles. Bad
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Verified Reviewer | Ocean Springs, MississippiChange phone number
Expensive and no customer service!
It's impossible to just try to change your phone number let alone access your cash without a fee. This app is a scam.
You can't even call them to get help! DO NOT USE
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Verified ReviewerChange phone number
Bad customer service. The will not even let you talk to any one.
My money been stuC for years. They also are bad for business.
Preferred solution: Full refund
User's recommendation: Don’t sign up
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Verified Reviewer | Sullivan, MissouriNeed my funds released my bank released it now why aren't you guys really seen it
They stink
I cannot get anybody to talk to on the phone I want a live person to talk to I've had the live person before but I don't know how to get to one now I keep calling the same number and she keeps hanging up on me can you please find me a person to talk to
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Verified Reviewer | Marysville, WashingtonCan't login
No answer
Cant login. Verify id, temporarily can get in, get logged out again and password does not respond.
Have sent copies of id multiple times. Wants a security key, dont know what they want
User's recommendation: Use Another exchange
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Verified Reviewer | Merrick, New YorkRobbers
My overall experience with Coinbase customer service has been terrible they dont respond to emails or calls.
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