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Contact Coinbase Customer Service

How to Reach a Person at Coinbase

Verified Contact Information

Toll-Free Number:

  • 1-888-908-7930
    USA/Canada Local
Call customer service
Send Message

Customer Service:

  • 1-844-613-1499
    USA/Canada
  • +353 180 020 0355
    Ireland
  • +3 531 529 5132
    Ireland Local
  • +44 808 168 4635
    UK
  • +44 151 308 1768
    UK Local

Complaints/ Feedback:

  • 1-907-465-2521

Coinbase Emails:

Customer Service
Security
Investors/ Franchising
Jobs/ Career
Legal
Media
Press Inquiries
dora_bankingwebsite@state.co.us
Colorado Division of Banking

Coinbase Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Coinbase Phone Number
1 (888) 908-7930
Average Hold Time
Up to 3 minutes
Average Calls duration
1 minute
Most Popular Coinbase Email Address
support@coinbase.com
Coinbase Live Agent Availability
58% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Coinbase Customer Service?

Most Popular Number:

(888) 908-7930
USA/Canada Local
Total calls: 9 580 Issues resolved: 201 Last call: May 9, 2026

If you're looking to contact Coinbase's customer service over the phone, you can do so by dialing their dedicated support number 1-888-908-7930. Upon dialing this number, you will encounter an automated system that will guide you through various options corresponding to different types of inquiries or concerns.

Please have any pertinent account information at hand, such as your account number or details surrounding the nature of your issue or query. This will facilitate a smoother interaction and lead to a quicker resolution.

Coinbase offers 24/7 customer service through their live messaging feature, which can be accessed at any time, seven days a week on their official website. Initially, you'll interact with their virtual assistant, but if more assistance is needed, a live support agent can be reached.

To access this feature through the Coinbase mobile app, select the menu option (represented by three lines or a "hamburger" icon), then choose 'Get support', and finally select 'Chat with Us.' This provides a seamless way to contact Coinbase support at any hour, ensuring that your concerns can be addressed promptly. Hence, Coinbase customer service hours extend around the clock with live support available for assistance.

To connect with a live person at Coinbase, you have two primary options: phone and live chat. For phone assistance,reach out to Coinbase customer service by dialing their contact number, which is 1-888-908-7930. This line provides direct access to Coinbase phone support, which can handle a variety of concerns or issues related to your Coinbase account.

On the other hand, Coinbase live support is accessible through the live messaging feature available on the Coinbase website or app. Initiate a chat session, and you will first interact with a virtual assistant. If the assistant is unable to resolve your query, you can escalate the issue to chat with a live support agent.

To contact Coinbase Customer Support via email, choose between two options. You can send an email to support@coinbase.com or help@coinbase.com. Compose a detailed message including your query, concern, or issue, and send it to one of these email addresses. You should provide relevant information that will assist the Coinbase email support team in understanding and addressing your request effectively.

PissedConsumer Club

Contact Information

Coinbase Website:

Coinbase Help Center:

Corporate Office Address:

Coinbase, Inc.
100 Pine St Suite 1250
San Francisco, California 94111
United States

Other Info (opening hours):

Mailing Address:

Division of Banking and Securities

PO Box 110807

Juneau, AK 99811-0807

More contact details

Fax:

+1 (907) 465 1230

Summary of Coinbase Customer Service Calls

11.9K TOTAL
CALLS
01:05 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Coinbase?

Account Question:

  • “Transfer funds to bank account”
  • “Can't access my account because I had to change my phone number”
  • “Acct inaccessible”

Request for Information Question:

  • “Need help with account”
  • “I need to speak to somebody about my account why I’m being charged so much money every month”
  • “Find out why I can’t send off btc immediately”

Payments and Charges Question:

  • “Overcharge account”
  • “Suspect fraud”
  • “Fraud theft”

Product/ Service Question:

  • “It’s not working transfer money”
  • “Reconnect bank to coinbase”
  • “Setting up a cryptocurrency machine in my retail operation”

Return/ Replace Question:

  • “I changed my phone number and cant update it. The verification process isnt working i think its cuz ive had surgery on my face or cuz I cut my hair from shoulder length to pixy cut”
  • “Returns are not shown in app”
  • “Returns amount is not showing up on the app”

Shipping and Delivery Question:

  • “Where is my money????”
  • “Delayed transaction of purchase of crypto”
  • “I sent out money November 19 th and the people never received their money”

Cards Question:

  • “I need new Coinbase card”
  • “Card”
  • “Is there anyway to raise my card purchase limit?”

Activation/ Cancellation Question:

  • “Cancel the membership”
  • “Cancel subscription”
  • “Cancel account. I’m too old for this”

Refund Question:

  • “Enquire about refund on my account”
  • “Transfer money back to my bank”
  • “To refund allthe money u guys take from me i cancelled it”

Website/ Application Question:

  • “Unable to complete my application”
  • “Cannot get Coinbase app to come up on iphone”
  • “My app does let me login”

Staff Question:

  • “Custom service”
  • “Customer service”
  • “You’re not allowing me to send out bitcoin you shut it down for one month it’s supposed to be open today and you still have an opened it. I’m so angry at you. Terrible customer service.”

Employment Question:

  • “Ask form 1099 tax return 2024 Shiba Inu”
  • “Need 1099”
  • “401k ira account”

Other Question:

  • “8 want the money transferred back to my bank asap completely”
  • “I got scammed”
  • “Trying to get my money off ur app”

Compare Coinbase Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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