Contact Coinbase Customer Service
Coinbase Phone Numbers and Emails
Toll-Free Number:
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(888) 908-7930USA/Canada Local
Customer Service:
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(844) 613-1499USA/Canada
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+353 180 020 0355Ireland
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+3 531 529 5132Ireland Local
Coinbase Emails:
Coinbase Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Coinbase Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Coinbase is 8889087930. 81% of consumers used this number to address their issues and concerns. Meanwhile, 58% of users reported contacting a real person successfully by dialing the phone number 448081684635.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Coinbase may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Coinbase Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Coinbase is 8889087930. 81% of consumers used this number to address their issues and concerns. Meanwhile, 58% of users reported contacting a real person successfully by dialing the phone number 448081684635.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Coinbase may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Coinbase mainly because of account, request for information, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Coinbase is support@coinbase.com. 59% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Coinbase Customer Service?
Most Popular Number:
| Total calls: 9 546 | Issues resolved: 200 | Last call: Jan 20, 2026 |
Contact Information
Coinbase Website:
Coinbase Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Division of Banking and Securities
PO Box 110807
Juneau, AK 99811-0807
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Fax:
Coinbase Customer Service Reviews
Terrible to non-existent customer service. The online automated help is completely down.
Nothing works. Everything has failed with no explanations.
Transfers fail repeatedly. Shorting the stock.
Coinbase was hacked and I lost 18k in crypto
They dont answer their phones
This company has Terrible customer service
Got a bot and not a live person. Need to speak to a live person with specific questions. 610 874 ****
How Good is Coinbase's Customer Service?
Horrible. Horrible. Horrible.
WHY ARE YOU CONTINOUSLY ASKING ME THIS VERY SANE QUESTION, COINBASE DOES NOT ANSWER THE PHONE NUMBER YOU SUPPIED ME WITH AND YES THEY ARE THIEVES IN MY OPINION!
They did not allow me to talk to a supervisor or the ceo. They could not help me for what I needed and Ian very upset with this platform
Bad experience. No live agents answered
Very difficult to get issues resolved. Still need to speak to a real person.
Happy and satisfied.
Summary of Coinbase Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Coinbase?
Account Question:
- “Login issues”
- “Unable to get transfer into my account from coinbase”
- “Coin base took 95$ out of my bank account when I was trying to withdraw 95$ from coin base to my bank account”
Request for Information Question:
- “My funds .. what is the status.”
- “Help with selling back to me my accounts”
- “How to find my Coinbase acct address”
Payments and Charges Question:
- “Pending Transaction”
- “Fraud”
- “Unauthorized withdrawal of funds from my account”
Product/ Service Question:
- “Problems resetting passwords”
- “I want my coinbase funds available now to buy and sell”
- “Transfer feature not enabled. Cannot transfer or withdraw”
Return/ Replace Question:
- “Returns are not shown in app”
- “Returns amount is not showing up on the app”
- “To change name on my profile”
Shipping and Delivery Question:
- “Where is my money????”
- “Delayed transaction of purchase of crypto”
- “I sent out money November 19 th and the people never received their money”
Cards Question:
- “I need new Coinbase card”
- “Card”
- “Is there anyway to raise my card purchase limit?”
Activation/ Cancellation Question:
- “Cancel the membership”
- “Cancel subscription”
- “Cancel account. I’m too old for this”
Refund Question:
- “To refund allthe money u guys take from me i cancelled it”
- “To have my money back they have kept”
- “Refund status”
Website/ Application Question:
- “Unable to complete my application”
- “Cannot get Coinbase app to come up on iphone”
- “My app does let me login”
Staff Question:
- “Custom service”
- “Customer service”
- “You’re not allowing me to send out bitcoin you shut it down for one month it’s supposed to be open today and you still have an opened it. I’m so angry at you. Terrible customer service.”
Employment Question:
- “Ask form 1099 tax return 2024 Shiba Inu”
- “Need 1099”
- “401k ira account”
Other Question:
- “Stealing my money”
- “Theres not one positive review”
- “I'm trying to cash out on online casino and it ask for my coin use acc6”
Compare Coinbase Customer Service To
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