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www.coinbase.com
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Resolved
Harpal P Ckr

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Verified Reviewer

Resolved: Transfer money not go to buying

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Coinbase - Transfer money not go to buying
Coinbase - Transfer money not go to buying - Image 2
Coinbase - Transfer money not go to buying - Image 3

Nothing to do; I have the same problem. Just showing, but if I go to buy or sell, there is nothing to do.

I send you screenshots; please check and solve my problem. Thanks.

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Loss:
$872

Preferred solution: Deliver product or service ordered

DeAnna W Mrv

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Verified Reviewer
| map-marker San Juan, Texas

Unresolved did nothing

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Updated by user Oct 29, 2025

I submitted correct Dr. License before it expired.

They cleared it. Then after it expired they denied it. In Texas they are 2yrs behind on renewals. I had Appt 2 months b4 it expired.

Appt took 4 months. They should've released my funds. As it was verified 11 days before it expired. I nvr thought they would lock me out of my own account.

So my money is tied up for 3 more months. I barely survive now .

Updated by user Oct 15, 2025

Called numerous times Was lied too.

Original review Oct 14, 2025

I sent ID they never verified. Put me off.

It expired on my birthday, Sunday, here in Texas. It takes 4-6 months to get an appointment. I've had an appointment. It wasn't expired when I first sent it.

I'm 69, disabled, and don't drive anyway. They are tying my money up for months. It's really ridiculous. Once I finally get my renewal, I will never use this place again.

They should have verified me 10 days before.

Yet they lied to me. Crooks.

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Loss:
$265

Preferred solution: Full refund

Will E Adt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stolen fund

I used coinbase to buy crypto and they hold my money and youre not able to withdraw or transfer right at the moment but still get charged for the deposit but not able to move my money for days, customer is the worse, and no matter what they didnt give me money, i had spent days talking to them and every time is like they can see the status of my account and was time for no resolve, even as i write this here, they denied m my money. So I gave up and let them

my 100$ DO NOT ISE THIS WALLET HERE BECAUSE THEY WILL TZLE YOUR MONEY YOU NEED..

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Loss:
$100

Preferred solution: Full refund

Resolved
Gina Z Mlg

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Verified Reviewer

Resolved: Need my money $250

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Updated by user Nov 16, 2025

Company fixed the issue and I have been provided with full refund. It is all written up in my new review. Thank you to your service to Pissconsumer.com.

Updated by user Nov 16, 2025

I finally was able to resolve my situation with Coinbase. I contacted them through email and verified myself.

Then sent them several transactions that they had sent to me regarding my old account. Within two weeks, they transferred all my money to my new account with all my correct information and I was able to have a live person help me transfer my money to my checking account. I couldn’t believe it.

I would give them a 4.5 stars now. Thank you Coinbase.

Updated by user Sep 08, 2025

To never give up and to file with the Consumer Protection Agency like I am going to. Good luck!

Original review Aug 21, 2025

DI have wrote these people, tried to call them with 3 different phone numbers and get no response.

I want my $250 now. I am in the hospital and need my money NOW.

Please help,

Gina

View full review
Loss:
$250
Cons:
  • No customer service at all

Preferred solution: Full refund

User's recommendation: Don’t deal with this company.

Korra Duo

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Verified Reviewer
| map-marker Tillamook, Oregon

Transactions not completed , then drops off.

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2 different transactions stated completed, # given. Didn't write down.

Neither posted to bank. Coinbase chat support had to repeat several times the issue. Finally seem to get the issue of not sending cash to bank with linked Visa card instant. To state the opposite, then to not posting text in red.

From my phone. Like my don't text.

View full review
Cons:
  • Dont give you access to move out

Preferred solution: Going move cash and eth else were. Havnt used act since 2017. Doesnt work same

User's recommendation: Dont use unless you dont mind them deciding when you can access funds and coins. Blocked screen shot function.

Anonymous
map-marker Sherman, Texas

Need to change my phone number

Coinbase is trying to use my old old phone number I have a new phone number that I need to use with coinbase and I cannot do that because I am

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Anonymous
map-marker Las Vegas, Nevada

I’ve been trying to reach live agent for 2 weeks. Only ai recording answered same answers over and over

For 3 weeks I googled Coinbase customer support live agent, ai answered and cant transfer my call to live agent. Its so frustrating.

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User's recommendation: Coinbase I’m a customer paying their services but why I can’t talk to your live agent

Austin T Jxm

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Verified Reviewer

Set up an account

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Coinbase - Set up an account

I tried setting up an account, but it would not let me, so I called to have you guys help me set up an account.

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User's recommendation: Austin

Maureen K Ucb

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Verified Reviewer

Unable to access my account unable to get help

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On unable to speak to a person, I was already asked to change my password this morning, which I did. Now I was asked to open up and start a brand new email account, and I can't speak to a person.

I have no access to my account.

I'd like to invest. This is not fun.

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Preferred solution: Gee I'd like to get into my account

User's recommendation: Beware

camila m Kgo

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Verified Reviewer

Coinbase Refund – How to Get a Refund from Coinbase Easily

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Coinbase Refund – How to Get a Refund from Coinbase Easily

If you are wondering how to get a refund from Coinbase, contacting 1-88*-***-**** Coinbase refund support is one of the ways to start resolving your issue. Coinbase is a leading cryptocurrency exchange platform, but sometimes users face transaction errors, failed payments, or account issues that may require a refund.

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Gregory k T

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Verified Reviewer
| map-marker Napier City, Hawkes Bay

If I could talk to someone at coin base real ph number would be great help

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Updated by user Oct 17, 2025

No contact ever

Original review Oct 17, 2025

Haven't spoken to any one to give feed back

Is possibly to a real ph number for coinbase in the United states

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Jaela Ugk

Fraud

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Coinbase - Fraud

I received two text messages regarding passwords to withdraw funds from an account, for an account that I have not created. Im trying to get in touch with customer service to find out what is going on to no avail.

Theres a number in the text message, but since I dont know if its a fraudulent message or not, Im not going to call it, but rather Im trying to actually reach the supposed company directly

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Mitsuo Qyb

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Verified Reviewer

Restore lost crypto from old phone to new one.

Coinbase - Restore lost crypto from old phone to new one.

The old phone had considerable crypto on bur the phone malfunctioned. All was lost, so I got a new phone how can I transfer my old crypto to me new phone. I purchased it and it is all on my computer...

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Walter C Oyy

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Verified Reviewer

Not satisfied

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Coinbase - Not satisfied
Coinbase - Not satisfied - Image 2

June 11 in the morning hours $77.25

Was took out of my Coinbase account without my permission I want my money back

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Sadiq I Whc

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Verified Reviewer

I Can’t purchase bit coins

I Cont able to purchase more coins.. This have being going on for the pass two weeks, I need a agent to help me resolve this problem

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Preferred solution: Help

User's recommendation: Help