Coinbase
Reviews and Complaints
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Verified ReviewerResolved: Transfer money not go to buying
Nothing to do; I have the same problem. Just showing, but if I go to buy or sell, there is nothing to do.
I send you screenshots; please check and solve my problem. Thanks.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unresolved did nothing
I submitted correct Dr. License before it expired.
They cleared it. Then after it expired they denied it. In Texas they are 2yrs behind on renewals. I had Appt 2 months b4 it expired.
Appt took 4 months. They should've released my funds. As it was verified 11 days before it expired. I nvr thought they would lock me out of my own account.
So my money is tied up for 3 more months. I barely survive now .
Called numerous times Was lied too.
I sent ID they never verified. Put me off.
It expired on my birthday, Sunday, here in Texas. It takes 4-6 months to get an appointment. I've had an appointment. It wasn't expired when I first sent it.
I'm 69, disabled, and don't drive anyway. They are tying my money up for months. It's really ridiculous. Once I finally get my renewal, I will never use this place again.
They should have verified me 10 days before.
Yet they lied to me. Crooks.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStolen fund
I used coinbase to buy crypto and they hold my money and youre not able to withdraw or transfer right at the moment but still get charged for the deposit but not able to move my money for days, customer is the worse, and no matter what they didnt give me money, i had spent days talking to them and every time is like they can see the status of my account and was time for no resolve, even as i write this here, they denied m my money. So I gave up and let them
my 100$ DO NOT ISE THIS WALLET HERE BECAUSE THEY WILL TZLE YOUR MONEY YOU NEED..
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Need my money $250
Company fixed the issue and I have been provided with full refund. It is all written up in my new review. Thank you to your service to Pissconsumer.com.
I finally was able to resolve my situation with Coinbase. I contacted them through email and verified myself.
Then sent them several transactions that they had sent to me regarding my old account. Within two weeks, they transferred all my money to my new account with all my correct information and I was able to have a live person help me transfer my money to my checking account. I couldn’t believe it.
I would give them a 4.5 stars now. Thank you Coinbase.
To never give up and to file with the Consumer Protection Agency like I am going to. Good luck!
DI have wrote these people, tried to call them with 3 different phone numbers and get no response.
I want my $250 now. I am in the hospital and need my money NOW.
Please help,
Gina
- No customer service at all
Preferred solution: Full refund
User's recommendation: Don’t deal with this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Transactions not completed , then drops off.
2 different transactions stated completed, # given. Didn't write down.
Neither posted to bank. Coinbase chat support had to repeat several times the issue. Finally seem to get the issue of not sending cash to bank with linked Visa card instant. To state the opposite, then to not posting text in red.
From my phone. Like my don't text.
- Dont give you access to move out
Preferred solution: Going move cash and eth else were. Havnt used act since 2017. Doesnt work same
User's recommendation: Dont use unless you dont mind them deciding when you can access funds and coins. Blocked screen shot function.
Need to change my phone number
Coinbase is trying to use my old old phone number I have a new phone number that I need to use with coinbase and I cannot do that because I am
I’ve been trying to reach live agent for 2 weeks. Only ai recording answered same answers over and over
For 3 weeks I googled Coinbase customer support live agent, ai answered and cant transfer my call to live agent. Its so frustrating.
User's recommendation: Coinbase I’m a customer paying their services but why I can’t talk to your live agent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSet up an account
I tried setting up an account, but it would not let me, so I called to have you guys help me set up an account.
User's recommendation: Austin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to access my account unable to get help
On unable to speak to a person, I was already asked to change my password this morning, which I did. Now I was asked to open up and start a brand new email account, and I can't speak to a person.
I have no access to my account.
I'd like to invest. This is not fun.
Preferred solution: Gee I'd like to get into my account
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCoinbase Refund – How to Get a Refund from Coinbase Easily
If you are wondering how to get a refund from Coinbase, contacting 1-88*-***-**** Coinbase refund support is one of the ways to start resolving your issue. Coinbase is a leading cryptocurrency exchange platform, but sometimes users face transaction errors, failed payments, or account issues that may require a refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |If I could talk to someone at coin base real ph number would be great help
No contact ever
Haven't spoken to any one to give feed back
Is possibly to a real ph number for coinbase in the United states
Fraud
I received two text messages regarding passwords to withdraw funds from an account, for an account that I have not created. Im trying to get in touch with customer service to find out what is going on to no avail.
Theres a number in the text message, but since I dont know if its a fraudulent message or not, Im not going to call it, but rather Im trying to actually reach the supposed company directly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRestore lost crypto from old phone to new one.
The old phone had considerable crypto on bur the phone malfunctioned. All was lost, so I got a new phone how can I transfer my old crypto to me new phone. I purchased it and it is all on my computer...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot satisfied
June 11 in the morning hours $77.25
Was took out of my Coinbase account without my permission I want my money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI Can’t purchase bit coins
I Cont able to purchase more coins.. This have being going on for the pass two weeks, I need a agent to help me resolve this problem
Preferred solution: Help
User's recommendation: Help
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